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HP OfficeJet Pro 9015

I just bought a new HP OfficeJet Pro 9015.  The printer is connected on my home wireless network and connects easily to my iPhone (via AirPrint) and my wife's PC.  I've tried everything but it does not seem to connecting to my iMac or MacBook Pro.  They don't even list this printer under the various options given.  I've tried two different HP apps to help find the printer and they cannot either. I cannot find a specific driver file online to download.  It looks like the IP addresses are slightly different on the printer and my mac, even though they are on the same WiFi network. 

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