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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎06-01-2020 07:09 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M277 dw
Operating System: Microsoft Windows 10 (64-bit)

I keep getting the scanner error code 17 and it always asks me to restart the printer but, that never works. I can't do anything with the printer. If i try to print and error pops up saying its out of paper or there's a paper jam. Neither of those things are happening. And sometimes it will print 10 - 20 minutes later after giving me errors. 

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