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HP Notebook 15-bs699tu
Microsoft Windows 10 (64-bit)

I have a HP Notebook 15-bs699tu . The camera description is True HD, 1080p. The image displayed is poor, pixelated and inaccurate colors especially in lower light. The Windows camera software shows it is maxing out at 0.9MP (720p) which is lower than the stated specifications. Can you help?

 

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