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‎06-27-2020 01:22 AM - edited ‎06-27-2020 01:23 AM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (64-bit)

I began noticing a few months ago that my Envy x360 has been getting very hot consistently, especially while charging and in situations where it really shouldn't be. 

Right now as I type, the laptop is on my desk, the vents are unobstructed and have been cleaned, the charger is in, the only application I have open is google Chrome... and the temperature of the CPU is still 55C. And that is on the low end of average temperatures. I left my laptop on my bed while I went to get a drink, with the lid down, on charge and came back to of 84C, which is frankly terrifying and ridiculous.

I have updated my BIOS, I have installed Coolsense (which as far as I can tell does literally nothing), and as I have stated the ventilation ports are clear and clean.  

 

As of yet it has never shut off or failed to boot due to overheating, but given the excessive temperature I am concerned the components will soon become damaged.

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