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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎06-27-2020 09:10 PM - edited ‎06-27-2020 09:16 PM

HP Recommended
Product: 15CE073TX
Operating System: Microsoft Windows 10 (64-bit)

I am facing this issue and there is no solution to this problem on my end unless HP provides a BIOS update with a fix for this issue. The problem is this https://en.wikipedia.org/wiki/Interrupt_storm ( Interrupt storm). There are many Omen 15CE-073tx and omen users facing the same issue where the system process chews up CPU and the entire system with 120hz and all the beast power feels laggy and stuttering. In the task manager it shows System and on clicking it and going to detail and in its location it shows ntoskrln.exe. Then I used windows performance analyzer and this the result.Windows profile inspectorWindows profile inspectorTask ManagerTask Manager

I have my BIOS and windows updated and neither downgrading our updating anything ever fixes it.HP providing no update for new biosHP providing no update for new biosMy BIOS on dxdiagMy BIOS on dxdiag If buying such a premium laptop costs me such an amount of faulty performance and  lack of support form hp. Its better to refrain from buying HP products in future. People like us usually work so hard to get this premium end hardware and that to hp doesn't care about its customers and how they feel.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.