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07-02-2020 10:57 AM
Hi Community,
I'm trying to use the best scanner HP ever made ScanJet 4670 with Windows 10 (64-bit). This question has been asked many times on this forum but none of the answers appear to have come from HP themselves. I am scanning original pen and ink drawings which will be damaged in a scanner with a lid and hinges that bend the edges of the art. It's for an important client for whom i have scanned art in the past with this flat/see-through scanner with great results. Now i'm stuck with an HP OfficeJet 5740 that creases the edges of the art. It's hard to believe my new fancy, powerful HP ENVY laptop, that I love, can't be made to do what i need. It would be very sad if HP has made this scanner obsolete without considering a newer model. Can I please get a direct answer to this question from HP support? Thank you for any help.