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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY x360 Convertible 15m-cp0xxx
Microsoft Windows 10 (64-bit)

I can't get into BIOS because I had to replace my battery and now I get a boot up message that a non HP battery is detected. There was nothing to tell me that I had to buy a HP battery; this is a real problem.

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