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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎07-04-2020 12:13 PM

HP Recommended
Product: HP Chromebook 14a
Operating System: Chrome OS

Hello,

 

I am having issues trying to adjust my screen resolution and sizing of some images. Particularly on sites like Facebook and Amazon, the images originally appear normal size, but then jump to a large, pixelated and blurry image. I have tried adjusting the display and using the ctrl+shift+ plus or minus and that does not help either. I have attached screenshots. 

Thanks for any help, this is extremely frustrating!

 

Screenshot 2020-07-04 at 11.29.18 AM.pngScreenshot 2020-07-04 at 11.38.55 AM.png

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