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‎07-05-2020 02:54 AM - edited ‎07-05-2020 03:09 AM

HP Recommended
Product: Omen HP 15-dh0135tx
Operating System: Microsoft Windows 10 (64-bit)

Once in a week/days, the laptop screen starts to flicker with horizontal/vertical lines and it goes away in a minute after I move my mouse or restart the laptop or sometimes on its own. I do not know what is causing this as it a brand new laptop (Jan 2020).

 

Windows and drivers are up to date as checked-in HP Support Assistant and windows update tool.

 

The latest it occurred yesterday when I closed the chrome and suddenly the desktop screen started to flicker with horizontal/vertical lines. It went away in a few seconds. (Power not plugged in)

 

Please let me know what is causing this issue as it is not replicating now and it happens suddenly. 

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