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‎07-06-2020 01:22 PM - last edited on ‎07-17-2020 07:29 AM by Retired

HP Recommended
Product: HP envy notebook pC model 15t-as000
Operating System: Microsoft Windows 7 (64-bit)

I have 2016 HP envy notebook pc model 15t-as000, product number = T8F99AV, Serial Number = [Private information removed], with Windows 7 pro 12 GB RAM.

 

Laptop suddenly froze and I restarted and it went to blue screen and could not boot, I tried to do system recovery that too froze and I had to turn off power and it could not found any OS to boot at all. I created a windows installation media USB and tried to boot up from USB, it boots up from USB but still keeps freezing, sometime I get to installation but sometime it freeze before that, I was not able to install Windows at all because it keeps freezing during installation.

 

Any help to resole the issue?

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