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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
07-07-2020 03:12 AM
Product: HP Envy Photo 6200
Hello,
My scanner has been working perfectly until now. It now says it is offline and I get the error code 0x8007007e when I do a test. The scanner is connected to the same wifi network as my PC. I have tried turning it off and on again. I have also downloaded the app again, in case there was an update causing the problem.
Can you help pls.
Thanks in advance.
Solved! Go to Solution.
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