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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Spectre X360
Microsoft Windows 10 (64-bit)

I am experiencing a battery swelling and over heating issue in my Spectre X360 15

 

Has anyone successfully gotten HP to fix these units? Why are they not part of the battery recall?

 

There is a fire hazard and poison hazard if a cell ruptures.

 

I plan on filing a complaint to the U.S. Consumer Product Safety Commission on saferproducts.gov and I recommend anyone do the same if they are having this issue.

 

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