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‎07-09-2020 02:16 PM

HP Recommended
 
I originally bought your new all in one printer late last year.  Used it for about 3 months and then it just stopped working at all.  Tech support sent me a repaired one, but it only had a 30-day warranty.  Well, once again it has just stopped working correctly!!  But I no longer have a warranty on the replacement printer.  What is the problem with this printer/scanner that it only works correctly for about 2-3 months?? Are you having difficulty with this printer??  I have used HP products for over 30 years, why all of a sudden are your products not holding up for use more than 2-3 months??  
I like this particular printer because it is small and is very easy to use for printing and scanning.  I have been scanning all of my records to keep on jump drives to save space and paper, plus I am on the ink program and get my ink sent directly to my home. 
 I have looked everywhere to find another printer/scanner that is compact like this one.  I have not even found this one in any store!!  Why is there a problem with this particular product and what are you doing to correct it??
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.