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‎07-09-2020 02:36 PM

HP Recommended
Product: HP Envy Phoenix 860-014
Operating System: Microsoft Windows 10 (64-bit)

Hello, I know this is a a long shot but I'm hoping someone can help. I have the HP Envy Phoenix PC (860-014) . My system wouldn't start so I paid someone to look at it. They said the MB was dead. The MB is:

  • HP/Compaq name: Thimphu
  • SSID: 2B4B

My problem is that I am having a hard time finding the same board that is located here in the US and not ridiculously priced. The HP web site doesn't seem to carry them anymore.

I have looked but most of these MB's are located in China, Hong Kong and other far off places. I'm not sure I trust parts from Ebay either. Obviously I'd prefer a brand new MB but used might be ok if its not from someplace where there is a language barrier.

Also, I would consider an alternative MB if it would accommodate the hardware I have installed.

I have upgraded this PC, so I have a few parts that don't show up on the HP support page for this PC.

I added some memory, a sata SSD and also an EVGA GeForce RTX 2060 KO Ultra GPU.  The GPU takes up a lot of space. Anyway, help would be greatly appreciated.

Thank you for reading this post.

Del.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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