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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎07-09-2020 05:58 PM - edited ‎07-10-2020 06:33 PM

HP Recommended
Product: Envy x360 15z-ee000
Operating System: Microsoft Windows 10 (64-bit)

I was trying to find tutorials on setting up/using the rechargeable tilt pen I purchased with my laptop, but none of the pens online or in tutorials look like the one I have. I'm wondering if I somehow got the wrong pen or if it's something special that only came with this laptop?

 

The pen model # is HSA-W001P.

 

Thanks!

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