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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎07-16-2020 12:13 AM

HP Recommended
Product: Pavilion 15-cs1xxx
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Pavilion laptop 15-cs1 with intel UHD graphics 620 and an NVIDIA GeForce GTX 1050.

Yesterday I opened my laptop an intense flickering appeared on screen for the first time, which made my computer unusable, accompanied by a black screen every 1 sec.

 

The problem is only solved by disabling the Intel UHD graphics 620 in the device manager.

I have tried many different driver version, and even updated the BIOS (the problem does not appear on the BIOS, only after windows starts)

 

I have seen many people on this forum have the same problem with these drivers, but I still can't find a solution that works.

Windows 10 64bt 1909

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