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07-16-2020 08:01 AM - edited 07-16-2020 08:20 AM
Hi,
I have a HP Pavillion 15-cc546na. It was working fine last night, but when I put it down for the evening there was some pretty intense fan spinning, and it was shut down when I turned it on this morning. Eventually it booted up as normal, but very slowly. I've gone to switch it on recently and there is an orange light by the charging port. It is on for a few seconds, then blinks off.
I've taken out the battery and tried powering it on without the battery. The light now turns white and flashes in the same fashion. I've also tried a different known working charger, and swapped the RAM to a different slot, and also taken the RAM out completely to see if I'd get a beep code. I've also tried a hard reset - I took the battery out, connected the power adapter and held the power button for 15 seconds. No luck.
Is the laptop done for? Or can a part be replaced to solve the issue?