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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎07-18-2020 12:08 PM

HP Recommended
Product: HP Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

I was using my webcam on Discord and after around a 1h gap of not using it when I turned it back on there was a strong green tint on the video especially on the edges. I restarted my laptop and updated my BIOS drivers but the issue still remains and is the same regardless of the application I am using. I also noticed that this issue has happened with others before however they were posts from before 2017 and so some of the solutions/links don't seem to work now. A prompt reply would be great as I require the webcam for all the online conferences that will occur, a temporary solution would do as well!

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