• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎07-19-2020 07:30 AM

HP Recommended
Product: Sprocket 100
Operating System: iOS

As I plug the usb to charge the sprocket, the lights flash red and green and when it disconnect the USB it goes off. When I hold the power button the device doesn’t turn on at all. I have charged it for 4 hours but yet it isn’t working at all. It is not appearing  on my phone’s Bluetooth devices list as well. The device isn’t turning on at all. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.