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‎07-19-2020 07:30 AM

HP Recommended
Product: Sprocket 100
Operating System: iOS

As I plug the usb to charge the sprocket, the lights flash red and green and when it disconnect the USB it goes off. When I hold the power button the device doesn’t turn on at all. I have charged it for 4 hours but yet it isn’t working at all. It is not appearing  on my phone’s Bluetooth devices list as well. The device isn’t turning on at all. 

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