• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎07-22-2020 06:23 AM

HP Recommended
Product: HP G72-B60US Notebook
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade the Hard 500 gb HDD to a 1 TB SSD, but when i install it, it does not see this drive at all. I want to install this first. What steps do i need to take to have the laptop see the drive and let me install windows?

After that i want to install RAM second, I Want to upgrade the RAM from 4 to 16. it will not take the 16 not even one stick of 8. it just errors and keeps rebooting. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.