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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Chromebook 14
Chrome OS

Our HP Chromebook 14 keeps going to a black screen. I have followed the instructions on other posts on how to resolve the issue. I have done the Chrome OS Recovery twice and after about 40 mins of use the screen goes black again. Need some help on how to resolve this issue permanently. 

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