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HP Recommended
Elite x2 1012 G1
Microsoft Windows 10 (64-bit)

Hello, I bought elite x2 g1 as an ex display item few months ago, its great but it is loosing charge when shut down with travel keybord attached. Every day the laptop drains 30% of the battery (only when keybord attached - otherwise its OK). At first I thought it was an old battery, so I replaced it, but the problem remains. I updated the bios, to 1.48, I also updated all drivers , but I cant see any improvement. I suppose its a problem of the keybord, do I have to replace it? Any advice?

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