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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I ordered a HP Envy x360 on 7/25/2020 and customized it to add more RAMs and storage. I had paid and HP is building my unit. Due to an unexpected circumstances, I am no longer need of this HP laptop.

I know that it's already too late to cancel my order. But can I return it once it is delivered? Will there be a restocking fee if it's unopened? How should I proceed with the return process? Is there any phone number or online support that will be able to help me?

Who Me Too'd this topic
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