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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-03-2020 01:51 PM

HP Recommended
Product: HP Spectre x360 Convertible 15-eb0xxx
Operating System: Microsoft Windows 10 (64-bit)

Just purchased an HP Spectre x360 Convertible 15-eb0xxx last week from Best Buy.  It came with an HP Rechargeable MPP2.0 Tilt Pen that is not functioning correctly.  At best, it makes a few dots on the screen no matter what program I am in.  Bluetooth does not see it, and there are no instructions on how to make it discoverable.

 

There is no supporting documentation for this pen, I have search the HP resources and the web.

 

Copied from the side of the pen:

 

HP Rechargeable MPP2.0 Tilt Pen

Component P/N L85658-001

Spare Part No. M07250-001

Model No. HSA-W001P

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