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‎08-07-2020 11:22 PM

HP Recommended
Product: HP DeskJet Ink Advantage Ultra 4729 All-in-One Printer
Operating System: macOS 10.15 Catalina

My printer was working fine and I had just printed a page. Within 5 minutes, the display went away and now I see two lights in amber color. The paper and ink lights. 

 

The printer is no longer getting detected by HP Smart App. All printer jobs are stuck. Printer is no longer being shown on
Direct wi-fi. Even USB connection to printer is not able to print any page.

 

Here's what I have done so far:

1. Restarted the printer 10 times

2. Removed power cord and USB Cord and restarted the printer after waiting 2 minutes.

3. Removed Ink Cartridges and restarted Printer after waiting 2 minutes.

 

WhatsApp Image 2020-08-08 at 10.48.46.jpeg

 

What shall I do?

Who Me Too'd this topic
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