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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎08-08-2020 11:40 PM - edited ‎08-08-2020 11:50 PM

HP Recommended
Product: 15Q by002ax
Operating System: Microsoft Windows 10 (64-bit)

My laptop automatically shutting down no warning nothing at all. So, in june i tried to update my laptop which ended up in a blue mode and I have to clean my HDD because laptop was unable to detect my bootable pen drive in uefi mode. Which can be used in UEFI. So, i have to use Legacy mode. Now my laptop is running in Legacy mode after reinstalling Windows 1909 64bit this issue started previously it was on 1709 where there was no issue everything is updated. SFC/Scannow and other things gave results as ok. All drivers including BIOS and windows it updated. My laptop now is 4 booted including Windows 10, 7 and Ubuntu and android oreo. Same issue on all? 

Laptop bought about 2 years ago in 2018. This issue only occurs when laptop is on battery also i used this laptop most of the time plugged in.

 

Battery report
COMPUTER NAME DESKTOP-P7AT2J3
SYSTEM PRODUCT NAME HP HP Laptop 15q-by0xx
BIOS F.52 12/03/2019
OS BUILD 18362.1.amd64fre.19h1_release.190318-1202
PLATFORM ROLE Mobile
CONNECTED STANDBY Not supported
REPORT TIME 2020-08-0911:13:22
Installed batteries
Information about each currently installed battery
BATTERY 1
NAME PABAS0241231
MANUFACTURER Hewlett-Packard
SERIAL NUMBER 41167
CHEMISTRY LION
DESIGN CAPACITY 41,610 mWh
FULL CHARGE CAPACITY 24,878 mWh
CYCLE COUNT -

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