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HP OfficeJet Pro 8710 All-in-One Printer

Do HP OfficeJet Pro 8710 All-in-One Printers have memory/storage encryption? I'm interested in finding out if the OfficeJet Pro line of devices, like the 8710, have onboard encryption on their motherboards On by default OR if you can enable them. Scenario: if the printer is broken we do not want the memory (i.e. stored faxes,  to be easily recoverable. So far my research is leading me to believe/conclude that non-enterprise printers, like the 8710, have NO encryption option. I found this link regarding the subject but it seems to only address enterprise solutions: https://support.hp.com/us-en/document/c02164443.

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