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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-14-2020 01:32 PM

HP Recommended
Product: hp laser jet pro MFP M126nw
Operating System: Android 9.0 Pie

i have an hp laser jet pro MFP M126nw and i am unable to use scanner from my android device ie samsung m30s working on android 10.I have already installed hp smart app as well as service plugins but the scan button in hp smart app seems to do nothing.Scanner worked for my ios mobile device but not in android device.Please help

 

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