• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-19-2020 07:14 AM

HP Recommended
Product: Hp spectre x360 13-aw0115na
Operating System: Microsoft Windows 10 (64-bit)

I have a spectre x360 13-aw0115na which is supposed to have a 120hz refresh rate screen but my screen is stuck on 60hz and there is no option to change it to 120hz in the monitor settings. The driver is 'generic pnp monitor' and this also seems unchangeable and neither can I find a specific driver for my screen anywhere on your websites. How can I switch my screen to 120hz. The main reason I purchased this laptop is for the 120hz screen.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.