• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎08-20-2020 11:44 AM

HP Recommended
Product: 3A695EA OMEN Laptop - 15-ek0003nt

Hi Everyone;

I bought a new Omen Laptop & like too much. But I have problem in my Laptop. While gaming i press W button & move forward sometimes w button stop working while pressed. When its happens i need the press again. Sometimes 20 min , sometimes 1 hour an after see this problem again.

 

Im searching old topics some series fixed with bios update. I try all drivers, reninstal windows & bios update. Doesnt fixed.

Any idea ?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.