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‎08-20-2020 03:21 PM

HP Recommended
Product: All in one desktop C425Z
Operating System: Microsoft Windows 10 (64-bit)

Product All in one C425Z.  2 years old.  Working just fine until yesterday.  The internet wouldn't connect.  I had the service provider out (2 hours) and talked to the phone support.  Everything connects except the desktop.  Phone connects, laptop connects.  No internet.  The final diagnosis is the DNS is defective.

What are my options?

should I buy a new computer?  Can I fix it myself without taking it into the repair shop?  The provider said a USB wireless adapter should work, but I'm leary.

I always buy HPs and this is the first time I'm getting crappy computers.  This is a replacement for another one that didn't work.  (Next time - a Dell?)

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.