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‎08-24-2020 12:47 PM

HP Recommended
Product: omen 15-dh0029nf
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I bought my laptop to prepare for a mobility abroad which ended up being cancelled due to COVID.
I would therfore like to sell it.
I'd like to know what I need to do to :

-Allow for the new user to create an HP account with this laptop's serial number so that they can benefit from the warranty and assistance.
-Reset the PC to "factory settings" so that the new user can use is as brand new (incl dissociating my windows account from this hardware).

Thanks in advance for your help !

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.