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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎08-26-2020 08:58 PM

HP Recommended
Product: HP 250 G6 Notebook
Operating System: Microsoft Windows 10 (32-bit)

First time on one of these community boards - to get a verified email I had to use a back up email as my main email goes via gmail to get rid of spam - takes 20 plus minutes for the HP email to get though - just maybe the 15 minutes is OK in the States, but not here is Aussie!!

No changes to Laptop - turn on one day and get error message -  BCD missing or damaged, tried the web - made a USB to boot from - no go. tried to repair - also no go - ran diagnostic - got a failure id 

RK2PXA-93MA78-XD7W21-60RB03    checked at HP support - says needs to be repaired - go to find a repairer, Australia not listed. 

anybody have an answer? or steps that I can do? 

Cheers Mike 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.