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‎08-27-2020 08:06 PM

HP Recommended
Product: HP Laptop 15-dy1xxx
Operating System: Microsoft Windows 10 in S Mode

I just got a new laptop in the mail. It's an HP 15.6" Touch-Screen Intel Core i5 12 GB memory 256 GB SSD. So far, I'm loving my new laptop and how it feels. I just have one problem - I can't get out of S Mode. When I try to switch out, the Microsoft Store doesn't give me the option to click the "Get" button, and says to contact IT or the system administrator. But the thing is, *Emperor Palpatine voice* I am the administrator! Here's what I've tried to do to solve the problem:

 

  • Logged off of the Microsoft store, logged back on

  • Searched Google and various subreddits to see how I can get out of S mode

  • Installed all of the updates from the Microsoft store

  • Reinstalled Windows 10 Twice
  • Upgraded to Windows 10 Pro for $99

I need to get out of S Mode in order to install the Adobe Creative Cloud Suite as well as Google Chrome.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.