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‎08-28-2020 09:27 AM

HP Recommended
Product: Envy Pro 6400 All-in-One Series
Operating System: macOS 10.15 Catalina

Hi all. Does the Envy Pro 6400 do automatic duplex printing on Mac? 

 

I've just installed a new Envy Pro 6400 to my MacBook Pro (macOS 10.15 Catalina). The user guide gives instructions for automatic duplex printing for Windows but not Mac and I can't find any further  info in Support. Online articles say you can do it but the only ones I can see show print dialogue boxes that give options for duplex or two-sided, which Word on my Mac doesn't do. There's no option either in Settings/Printers & Scanners/[printer name]/Options & Supplies for duplex. 

 

So does this mean this printer does not support duplex printing for Mac?

 

I can see that I can use the HP Smart app to print PDFs only – which does give a double-sided option so it's a workaround but not what I wanted. I bought this printer especially because I wanted auto duplex printing and that's how it's advertised.

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