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‎08-31-2020 05:43 AM - last edited on ‎11-14-2025 11:20 AM by Moderator

HP Recommended
Product: OfficeJet 6950

My shiny new OfficeJet has already proved to be a great successor to my poor old Brother but, after installation was completed and the HP app installed, too, I found I had two instances of the printer in the HP app. One gave me full details of the printer; the other said "status unknown". 

How can I  remove the "ghost" printer, please?

 

Ian B

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