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HP Recommended
17-ca2020nr
Microsoft Windows 10 (64-bit)

I just purchased an HP 17-ca2020nr for a work from home job. Was going to upgrade the RAM from 4gb but I'm reading that it's "not upgradable". I looked inside and there is an empty slot under the 4gb card. Can I install 16gb in that empty slot or am I SOL?

 

If so, I'm returning this today!

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