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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-31-2020 09:35 PM

HP Recommended
Product: HP Probook 450 G7
Operating System: Microsoft Windows 10 (64-bit)

My camera was working perfectly until a BIOS upgrade to 1.06.00 was installed. Now when I open the Camera app I get a message 0xA00F4271<MediaCaptureFailedEvent>.  I've tried  Camera reset, full checking of system files all to no avail. When I look in Device Manager  under Camera there's only a USB  port, I presume is for a plugged in Webcam. I presume a BIOS update can't be rolled back. What do I do?

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