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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎09-04-2020 11:49 AM

HP Recommended
Product: Elitebook 840 G3
Operating System: Microsoft Windows 10 (64-bit)

I updated my BIOS software last week through INTEL official website to fix my keyboard button brightness issue. But after I updated the BIOS, the caps lock button won't work and I can't type capital letters at all unless holding the shift button while typing the letters I want to capitalize and typing it using on screen keyboard. Please help I am only a student and no extra income to bribg it to service center. 

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