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HP Recommended
HP Office Jet Pro 8710
Microsoft Windows 10 (32-bit)

recently moved into a house and set everything up.  It was all working fine and one day I noticed the printer wouldn't print and kept saying it was offline.   I have tried and tried to enter the password for WiFi on the printer itself but it keeps kicking me off 1 -2 letters short every time.  It truly is hit or miss for the printer to work and I've tried everything.  Can't seem to get anyone on the phone and its driving me crazy.  TIA!

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