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HP Recommended
HP DeskJet Plus 4110
macOS 10.15 Catalina

Hi,

 

I recently bought the printer HP DeskJet Plus 4110 (~2 weeks ago). Usually I turn the printer off after usage, because I use it maximum once a day. It happened twice already that it was not possible to turn the printer off by the power button. I tried several times, long press, short press, ... Finally, I had to pull the plug.

 

I did not find any solution in the help documents. Did someone else experience the problem? Is there a solution?

 

Some additional information:

I use the printer with WiFi functionality. The printer shows no error.

 

Best regards,

Philipp

Who Me Too'd this topic
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