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‎09-08-2020 03:02 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I've just bought a HP Spectre x360 15" laptop and I am facing an issue with the brightness and the color of the screen.

The color of the screen seems to be a mix of white and grey, it's like a gradient grey color that starts with very light grey color at the edges of the screen and reaches a transparent color in the middle of the screen.

The color mix is not eye-comfortable at all especially when opening a page with white background..

 

Here is what I did so-far:

- Tried playing with the brightness of the screen without luck.

- Tried changing contrast and brightness of the colors in the color settings without luck.

- When I plug my laptop to an external TV screen, the colors seem perfect and no gradient grey appears.

 

Could it be a hardware issue and what should I do to fix this ?

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