• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP P1606dn
Microsoft Windows 10 (64-bit)

Have a static IP on my internal network. Printer is connected via ethernet. Firmware is updated to the latest (datacode 20150114).

 

I go to the printer's website (e.g. static IP). I click on HP Web Services tab. I click the Enable button. It tries (says "connecting...") and fails with "Connection error. Check Internet connection.

 

I have tried:

1. Power cycling the printer

2. Power cycling from the wall back (all devices, then connecting modem, then connecting router, then powering on printer).

3. Manually chaing the DNS addresses to 8.8.8.8 and 8.8.4.4

4. Cursing a few times.

 

Nothing works.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.