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HP Recommended
HP Notebook - 17-x002ng
Microsoft Windows 10 (32-bit)

Hello there,

the Notebook was bought 2017, so it's not that old. When I try to log in to my account, the pc shuts down it's own every time. So I can't even access to my account, I can't check anything with pc. What could be the issue. The pc is connected to power, but it doesn't make the difference.

Thanks already in advance.

Best

Vt

Who Me Too'd this topic
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