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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Envy 5052 all in one printer
Microsoft Windows 10 (64-bit)

Instant ink is great at sending me the color cartridge, but I've been on this ink replacement program for two years now and have never once received a black cartridge.  What gives?   How do I get instant ink to send me both of the cartridges?

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