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‎09-23-2020 10:04 AM

HP Recommended
Product: HP Probook 450 G7
Operating System: Microsoft Windows 10 (64-bit)

After installing updates via HP Support Assistant on the last few client's laptops, I've noticed a pop-up at the next reboot trying to sell the user on switching to using Edge as the default browser and Bing as the default search engine.

 

Why in *#^@*'s name would you do this early 2000's nagware / PUP flagged crap?  I guess I should thank you for the extra business, but I have so many annoyed clients that are now wondering where their "Google Chrome" went and why their search isn't bringing up "Google".

 

I expect this sort of stuff from Adobe, but not from HP; especially when using a product that is nearly required to keep a machine running smoothly with the latest updated drivers.  Yes, as an IT guy I know to uncheck the "suggested" changes and close the window.  But, typical non-technical users tend to get caught out by stuff like this.  That's very poor customer service to do this to unsuspecting clients.

 

Is there a way to kill the pop-up?  And...please, actually respect your customers and remove this annoying sales pitch on the next HP Support Assistant update.  Thank you.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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