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HP Recommended
HP laptop
Microsoft Windows 10 (64-bit)

HI, we recently deployed 50 new laptops for staff, and all have HP sure click.  This software blocks RDP sessions to our client management system.  The ONLY way I've found around it is to either enter the domain admin credentials (for all 50 users every single day) or to remove the software completely. 

 

How do you manage this software for non-admin users who do not have access to the domain admin credentials and who are not administrators over their work laptops?  I see no way to "configure" HP sure Click nor do I see where you can allow certain sites or programs to function under its oppressive cloud.

 

Thanks

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