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‎09-29-2020 05:30 PM - edited ‎09-29-2020 05:33 PM

HP Recommended
Product: Specter x360
Operating System: Microsoft Windows 10 (32-bit)

Hi the HP repair center keeps delaying my service repair! Why is HP holding my laptop hostage? I sent in a service request on Sept 18 and they now have pushed back the repair until Oct 9 when I was promised the latest it would take was 2 weeks. Clearly they're taking almost a month?? Can I know why my repair is getting so delayed and can I have my laptop back if you HP can't repair it???

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