• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎09-30-2020 05:55 AM - last edited on ‎09-30-2020 06:37 AM by

HP Recommended
Product: HP Envy 5010

Hi All,

 

I'm having issues accessing my account. When I try to sign in, I keep getting returned to the Sign Up page. I've already got an account and signed up for Instant Ink, but I can't see any details on it and this month's charge was ALOT higher than normal. I usually get charger either 3.99 or 7.99 a month, but this month was 32.99 for some reason? 

 

I've tried to call but it doesn't even ring and just gets cut off. The virtual agent is not helpful either. 

 

Any help is appriciated. 

 

Thanks

Tags (1)
Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.