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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎10-07-2020 09:49 AM

HP Recommended
Product: HP ENVY X 360 M6-W105DX
Operating System: Microsoft Windows 10 (64-bit)

Hi. I have problems with the touch screen laptop HP ENVY X 360 M6-W105DX does not work the touch screen driver. Operating system Windows 10 Home, 64 bit. The BIOS has been updated to the latest version of F.37, the new Windows 10 Home 2004 has been loaded, all Windows Update updates have been installed and the sensor is not working. Help install the touch screen driver, please.

The I2C HID Device is visible in Device Manager. I also tried to update the drivers using HP Support Assistant. No result.

I see that the problem with the touchscreen drivers of HP is not solved. This is not good when such premium laptops have problems.

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